Privacy Policy | Prestivoria

1. Information We Collect

Prestivoria collects information you provide directly to us, such as when you create an account, enter a lottery draw, or contact us for support.

Personal Information

Name and contact information (email address, phone number, mailing address)
Date of birth and age verification documents
Payment information (processed securely through third-party processors)
Lottery entry preferences and history
Communication preferences

Automatically Collected Information

Device information (IP address, browser type, operating system)
Usage information (pages visited, time spent, clicks)
Location information (general geographic area)
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process lottery entries and manage your account
Communicate with you about draws, results, and promotions
Provide customer support and respond to inquiries
Improve our services and user experience
Comply with legal obligations and prevent fraud
Send marketing communications (with your consent)

3. Age Verification and Protection

18+ Only Service: Our services are strictly limited to individuals who are 18 years of age or older. We implement age verification measures to ensure compliance with this requirement.

We require age verification before allowing participation in lottery activities
We do not knowingly collect personal information from individuals under 18
If we become aware that we have collected information from someone under 18, we will delete it immediately

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist in operating our services
With regulatory authorities as required by Australian gambling laws
To comply with legal obligations or respond to legal requests
To protect the rights, property, or safety of our users or others
In connection with a business transfer or acquisition (with notice)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Staff training on data protection practices

6. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing communications
Request a copy of your data
Restrict or object to processing of your information
File a complaint with relevant privacy authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Lottery entry records are maintained for at least 7 years as required by Australian gambling regulations.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using the contact form on our website.